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(Issue Resolved) Notice of an error in the display of payment information in Stripe, our payment provider, as of March 9, 2023


Thank you for using 8mart.

We are currently experiencing an error on our dashboard with Stripe, the payment provider we use, where we are unable to verify our customers' current payment information.
As a result, we are temporarily suspending new orders, packaging, and shipping.

Official Announcement
https://twitter.com/stripestatus/status/1633756563516321795


We will update the status here when we have further news.

We apologize for the inconvenience and thank you for your patience.

(Update)
This issue is now resolved. We will resume order, packaging, and shipping operations on March 10(JST).

 

Official Announcement
https://twitter.com/stripestatus/status/1633816594580398080

2023-03-09